Q. Does it take a lot of time to swipe a Commuter Card?
A. About 2-3 seconds.
Q. What if a person loses their Commuter Card?
A. They can be issued another one and begin using it right away.
Q. How does RideTrack work?
A. It uses magnetic-stripe card readers and credit card-like Commuter Cards. Employee rideshare information from the reader is sent to us via standard telephone line, and we provide all data processing.
Q. Can a person cheat this system?
A. Any self-reporting system relies on the honesty of employees to correctly report their commute behavior. In practice, we
find that cheating is virtually non-existent because to cheat, an employee must swipe their card and cheat
on a regular basis. This takes a 'special' and thankfully not very common kind of person!
Q. How many card readers will I need?
A. We find 2-3 card readers is sufficient for most companies, though circumstances may vary. Card readers are typically placed in locations where employees enter the workplace.
Q. Do all employees need to swipe their Commuter Cards?
A. No, only those employees who use an alternative mode of transportation and qualify for company provided incentives.
Q. What if a person swipes their Commuter Card more than once on any given day?
A. Not a problem, the system is designed to log only the last swipe on any given day.
Q. What if a person forgets to swipe their Commuter Card?
A. They lose any commute program incentive for that day.
Q. What kinds of commute modes can RideTrack log?
A. All the common modes can be tracked, such as 2, 3, 4, person carpools, vanpool, public transit, walk, bike, 7+ person vanpool, telecommute, and compressed work week day off.
Q. What kinds of reports do I get?
A. Reports are comprehensive and can be provided on paper or electronic format. Just to list a few reports: Commute Mode Points Summary, Employee Rideshare Statement, Employee Participation History. See bottom of page for sample reports.
Q. Will RideTrack be able to track my company's commute program?
A. In our experience, RideTrack can handle 90% of the commute programs that exist. If your company offers incentives for employee use of alternative modes of transportation, chances are RideTrack can track it.
Q. What am I responsible for with the RideTrack system?
A. You are responsible for issuing Commuter Cards to employees and emailing or faxing us the employee's name, unique employee id number, and Commuter Card number.
Q. Is RideTrack expensive?
A. No, you will surprised at how affordable it is.
Q. How does Commuter Services Group get the data from the card readers?
A. The card readers have a built-in modem and we download the information on a regular basis.
A. About 2-3 seconds.
Q. What if a person loses their Commuter Card?
A. They can be issued another one and begin using it right away.
Q. How does RideTrack work?
A. It uses magnetic-stripe card readers and credit card-like Commuter Cards. Employee rideshare information from the reader is sent to us via standard telephone line, and we provide all data processing.
Q. Can a person cheat this system?
A. Any self-reporting system relies on the honesty of employees to correctly report their commute behavior. In practice, we
find that cheating is virtually non-existent because to cheat, an employee must swipe their card and cheat
on a regular basis. This takes a 'special' and thankfully not very common kind of person!
Q. How many card readers will I need?
A. We find 2-3 card readers is sufficient for most companies, though circumstances may vary. Card readers are typically placed in locations where employees enter the workplace.
Q. Do all employees need to swipe their Commuter Cards?
A. No, only those employees who use an alternative mode of transportation and qualify for company provided incentives.
Q. What if a person swipes their Commuter Card more than once on any given day?
A. Not a problem, the system is designed to log only the last swipe on any given day.
Q. What if a person forgets to swipe their Commuter Card?
A. They lose any commute program incentive for that day.
Q. What kinds of commute modes can RideTrack log?
A. All the common modes can be tracked, such as 2, 3, 4, person carpools, vanpool, public transit, walk, bike, 7+ person vanpool, telecommute, and compressed work week day off.
Q. What kinds of reports do I get?
A. Reports are comprehensive and can be provided on paper or electronic format. Just to list a few reports: Commute Mode Points Summary, Employee Rideshare Statement, Employee Participation History. See bottom of page for sample reports.
Q. Will RideTrack be able to track my company's commute program?
A. In our experience, RideTrack can handle 90% of the commute programs that exist. If your company offers incentives for employee use of alternative modes of transportation, chances are RideTrack can track it.
Q. What am I responsible for with the RideTrack system?
A. You are responsible for issuing Commuter Cards to employees and emailing or faxing us the employee's name, unique employee id number, and Commuter Card number.
Q. Is RideTrack expensive?
A. No, you will surprised at how affordable it is.
Q. How does Commuter Services Group get the data from the card readers?
A. The card readers have a built-in modem and we download the information on a regular basis.
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